CCIntegration also provides refurbishment service. This service is often deployed by customers leveraging Proof of Concept (PoC) systems to their customers prior to securing an opportunity. If your customer does not move forward with the solution, we can manage the Return Materials Authorization (RMA) return and product refurbishment process.

Refurbishment services typically include:

  • A Statement of Work (SoW) established for services that will be provided
  • Return Materials Authorization (RMA) issued and return managed by CCIntegration
  • Product inspection for damage or missing items
  • Product restoration to “like new” status
  • Data wipe of data storage
  • Re-imaging with the client’s application
  • Packaging of the refurbished product in new materials
  • Placement into Customer-Owned Inventory (COI), ready for shipment to new POC customers