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SERVICES - REVERSE LOGISTICS


Customer Benefits
CCIntegration can help you manage the entire returns process and increase net asset recovery. Our team works with yours to improve visibility into purchase and return behaviors. We help you lower inventory holding costs at returns centers and consolidate returns into one shipment back to the vendor. By differentiating between tiers of buyers, we work with you to customize user experiences, and to provide opportunities for up-selling, sale protection and cross promotion. CCIntegration also provides a single, centralized system for manufacturer and extended warranty programs.

Flexible Warranty Services
CCIntegration has many years of experience helping set up in-warranty and out-of-warranty service logistics for OEM products. We have the ability to integrate unique services required by our customers and understand that accessibility to customer data is essential in anticipating and accommodating customers' changing needs. Our technical service department works with your technical support department to develop diagnostic procedures that are unique to the product. With a flexible service offering, we are set up to handle any one step – or all steps - in the repair cycle, either as a single or totally integrated solution. By partnering with you on the process, together we expertly manage warranty repair services for your customers’ products from start to finish.


· Systems Integration
· Inventory Management
· Logistics/Warehousing
· Reverse Logistics


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